North Carolina Communicable Disease Manual
CCTO Help Guide and Important Support Information
CCTO Help Guide and Important Support Information
Register for the Help Desk ServiceNow
Here
Submit a Help Desk Ticket to ServiceNow
Here
Assistance:
How to submit a ticket into the ServiceNow Portal
(PDF)
NCID
How to setup your NCID for first time
(PDF)
How to reset your NCID password
(PDF)
How to set up a new user in the CCTO Tool (For LHD NCID Admins)
(PDF)
CCTO Helpdesk and NCID Support Guide
(PDF)
Accessing the Tool
How to log into the CCTO Tool
(PDF)
Troubleshooting CCTO Access Issues
(PDF)