North Carolina Communicable Disease Manual
CCTO System Updates
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System Update Overview May 15, 2023 (PDF)
- Case Portal Submissions application removed
- Lightbulb added to clarify Isolation End Date field
- R# added to all existing referrals
- SVI autopopulates based on County & Census Tract
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System Update Overview April 24, 2023 (PDF)
- New "Isolation End Date" field
- Monitoring Details fields updated for case monitoring events
- Case portal updates
- Various bug fixes
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System Update Overview March 29, 2023 (PDF)
- New Informational Call Outcome field for case monitoring events
- Minor updates to referrals and phone call record fields
- Ability to log a referral without a source monitoring event
- Minor updates to texts and portal wording
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System Update Overview February 7, 2023 (PDF)
- Various bug fixes
- Updates to Priority Settings
- Census tract & SVI fields created
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System Update Overview January 11, 2023 (PDF)
- Update to case portal & treatment text to include telemedicine info
- Various bug fixes
- Update to Priority Settings functionality
- Tasks & phone calls now searchable
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System Update Overview November 22, 2022 (PDF)
- Updates to Spanish case & contact portal wording
- Addition of a unique identifier for phone calls & tasks
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System Update Overview November 2, 2022 (PDF)
- Updates to resource referrals, vaccination section, ability to delete activities, assessments, and case & contact portals
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System Update Overview September 29, 2022 (PDF)
- Updates to FMO requirement for case MEs
- Update to wording in digital notification via text message to cases & contacts
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System Update Overview August 25, 2022 (PDF)
- Update to daily digital assessments functionality
- Misc. updates to ME fields, Person Functionality, and bug fixes
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System Update Overview May 3, 2022 (PDF)
- Updates to duplicate warnings
- New automated process for treatment texts
- Misc. updates to ME fields, Person Functionality, and bug fixes
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System Update Overview April 11, 2022 (PDF)
- Misc. updates to ME fields & person functionality progress update
- Various Bug Fixes
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System Update Overview March 8, 2022 (PDF)
- Updates to digital outreach, including notification acknowledgement
- Introduction of "Treatment" referral type
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System Update Overview February 10, 2022 (PDF)
- Updates to contact notification, case patient notification, and daily assessment outreach
- Addition of multiple select option for race
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System Update Overview January 10, 2022 (PDF)
- Updates to digital outreach/portals for contacts, case patients, and daily assessments
- Updates to make manual use of the Send Notification and Create Person toggles only available to CCTO Admins
- Various bug fixes
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System Update Overview December 8, 2021 (PDF)
- Updates to Last Date of Exposure
- Updates to Schools fields
- Updates to Monitoring Events fields
- Updates to Case Portal Submissions
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System Update Overview November 8, 2021 (PDF)
- Updates to referral fields and field options
- Updates to testing and vaccine fields
- Ongoing updates to person functionality
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System Update Overview October 11, 2021 (PDF)
- Updates to contact notification, including changes to end-of-monitoring date
- Updates to case notification, including changes to criteria for automatic ME creation from portal submission
- Misc. updates to ME fields & person functionality progress update
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System Update Overview September 3, 2021 Updated 9/13/21 (PDF)
- New Person Functionality
- Updates to monitoring events
- Various field changes
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System Update Overview July 2, 2021 (PDF)
- Updates to Case-Patient Portal
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System Update Overview May 21, 2021 (PDF)
- Updates to phone number field restrictions
- Updates to referral options and logging voicemails
- Updates to text message status
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System Update Overview May 7, 2021 (PDF)
- Updates to Household Phone Calls
- Updates to Text Notification Status fields
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System Update Overview April 21, 2021 (PDF)
- Changes to Contact or Case Patient field
- New referrals functionality
- Updates to digital outreach and bug fixes
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System Update Overview March 19, 2021 (PDF)
- FMOs for individuals who no longer need to quarantine
- Updates to Vaccines fields
- Reviewing profiles for sent vaccine text blasts
- Record Information box and other contact profile updates
- Updates to Assessments and System Information
- Monitoring Event Notes in Household profiles
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System Update Overview January 27, 2021 (PDF)
- Flow of Notes/Household Notes from NC COVID to CCTO and handling contacts of multiple cases
- Automatic digital exposure notification of contacts
- Updates to phone call screen
- Connecting profiles with different C#s
- Using audit history
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System Update Overview December 13, 2020 (PDF)
- Digital exposure notification of contacts
- Needs a phone call toggle
- Handling mismatches
- Automatic end of digital monitoring
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System Update Overview November 13, 2020 (PDF)
- Monitoring Event Notes and other contact profile updates
- Automatic updates at deactivation
- Automatic updates in real time
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System Update Overview October 28, 2020 (PDF)
- Monitoring events for repeat exposures
- Views for multiple monitoring events
- Major updates to assessments based on type
- Updates to Timeline/Activities and profile fields
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System Update Overview October 2, 2020 (PDF)
- Phone call screen updates
- Deactivation/Final Monitoring Outcome updates
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System Update Overview September 11, 2020 (PDF)
- New household functionality
- Ongoing exposure toggle
- Is Student toggle and Manual/Calculated Age fields
- System/Manual First Outreach fields
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System Update Overview August 24, 2020 (PDF)
- Explanation of business-required (blue +) fields
- Business units and teams
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System Update Overview August 10, 2020 (PDF)
- Digital monitoring opt-in/opt-out updates
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CCTO Spanish Update One Pager (PDF)
- Preferred language
- Spanish language interface for contacts